Have you been dreaming of integrating comprehensive and elective cosmetic care into your practice but don’t know where to begin? There is a formula for success and this seminar will share the secrets and how it is applied everyday at the Carolina Smile Center. This will be a fast-paced lecture led by Dr. Jeff Blank and Hollie Bryant, Office Manager and Chairside Assistant so that all perspectives will be covered.

The program begins with the 10 Key Elements of a 5- Star Team and the specific team roles required for the “baton” to be passed effectively from first contact to delivery of the final restorations will be revealed.

The “New Patient Experience” will be discussed and live video highlighting the verbal skills, photography, co-diagnosis and appropriate dialogue required to set the stage for the doctor’s diagnosis will be shown. Basic elements of internal and external marketing, as well as critical must-have finance programs will be discussed.

The afternoon session will demonstrate a proven clinical protocol that will guarantee patient satisfaction and reduce stress at the chair. Basics of smile design, case planning, prep design, tissue management, impressions, lab communication, the “10 Minute Provisional Technique,” and cementation will be discussed in detail.

This session is full of step-by-step slides, active discussion and live patient clinical video to assure that no attendee leaves confused. This course has it all and is a must-attend for the entire dental team.
Key Points:

Learn 10 Key Elements of a 5-Star Team

Define and Assign Roles for Each Stage of the Patient Experience

Effective Flow of Communication Within the Practice

The New Patient Experience Formula for Yes!

Verbal and Non-Verbal Communication with the Patient

Inexpensive but Personalized Internal and External Marketing

The Proven Clinical Protocol from Smile Design to Delivery – “Walking the Walk”

Jeff T. Blank, DMD, graduated from the Medical University of South Carolina, College of Dental Medicine in 1989, and maintains a full time private practice in Rock Hill, South Carolina where he emphasizes complex restorative reconstruction and cosmetic enhancement procedures. He holds an adjunct instructor post in the Department of General Dentistry at Medical University of South Carolina, College of Dental Medicine and has authored dozens of clinical manuscripts on a variety of clinical techniques and materials. He is a Fellow in the Academy of Comprehensive Esthetics, and an active member of the International Association for Dental Research, the Academy of Operative Dentistry, the American Academy of Cosmetic Dentistry, the Pierre Fauchard Academy, the American Dental Association and the Academy of General Dentistry. Dr. Blank has lectured throughout the United States, Europe and in 9 countries in Asia, holds US Patent for a composite finishing instrument and is the creator of the C.E.B.L. Technique for direct veneer layering.

Hollie Bryant, RDA, attended the Bowman Gray School of Medicine Dental Assisting Program. She has worked in large group practices as well a general practice emphasizing in cosmetic and esthetic treatment. Ms. Bryant advanced her clinical skills at the Nash Institute in 2003 and became a mentor and guest instructor for their dental assisting programs and their Esthetic Epitome Hands-On training programs. She has furthered her training in occlusal concepts, provisional fabrication and digital photography. She is a member of the American Dental Assistants' Association, The American Academy of Cosmetic Dentistry, The American Association of Dental Office Managers, and the North Carolina Dental Assistants’ Association. She has written a number of articles for dental publications and served as the Editor and Chief of Contemporary Dental Assistant magazine. Ms Bryant is the former chairside assistant for Dr. Ross Nash and served as an Instructor, Faculty Member and the Clinical Coordinator for the Nash Institute for Dental Learning. She is currently Office Manager for Dr. Jeff T. Blank at the Carolina Smile Center and will continue independent lecturing, consulting and writing. She is working through New Millennium Education, LLC to provide research and support to manufacturers seeking her knowledge, skill and professional abilities.