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Linda Borowski
Linda Borowski is President of RDH Health Services, Inc. a company with headquarters in Troy, Michigan.
Ms. Borowski founded RDH in 1985. She is a native of Detroit, Michigan. She attended the University of Detroit Mercy School of Dentistry Department of Dental Hygiene and upon graduation she worked in clinical practices in Grosse Pointe Woods, Harper Woods, and Warren.
Ms. Borowski continued her education at Wayne State University and became involved in organized dental hygiene. She is an active member of Macomb Dental Hygiene Society, a component of the Michigan Dental Hygiene Association, and a component of the American Dental Hygiene Association. She held numerous committee positions before accepting the office of vice-president and president of her component.
Linda currently serves on the Michigan Board of Dentistry and on the advisory committee of Ferris State University. Additionally, she serves on the Marketing Council of the Michigan Dental Hygiene Association. She presents OSHA and HIPAA compliance training programs. She is a member of the National Association of Women Business Owners, the Organization for Safety and Asepsis Procedures, Troy Chamber of Commerce, American Association of Dental Examiners, The Northeast Regional Board Association, American Staffing Association, and an honorary member of Sigma Phi Alpha, the dental hygiene honor society.
Over the last decade, Borowski has frequently been recognized for her leadership and personal commitment to providing workforce opportunities for the dental community. She has received the Top 25 Women Business Owners award from NAWBO, the Hygienist of the Year Award from the Michigan Dental Hygienists Association, The Alumna of the Year Award from University of Detroit Mercy School of Dentistry/Dental Hygiene.
Ruth Holka
Ruth Holka has been part of the team at RDH Health Services since 1993. She is known for her attention to detail and her kind and pleasant voice. She is always willing to work with an employee and client's special needs in order to help with their employment search. Ruth's previous dental experience was as a chairside assistant and receptionist in two area dental practices. She has developed friendships with many of our employees and clients. In her spare time, Ruth enjoys bowling and traveling to Aruba where she relaxes by the pool and doesn't hear a phone ring.
Ilene O'Neil
Ilene O'Neil, the newest member of our staff joined RDH Health Services in January 2003. Ilene is our continuing education training manager. She is a graduate of Eastern Michigan University and has experience as a corporate trainer. Ilene's enthusiasm and positive perspective energizes our education program. We look forward to her input into our successful program. This past fall has enabled her to develop some new strong skills in the art and science of football.
Our History
In 1984, a partnership was formed between Anita Monaco and Linda Borowski. The home business of Replacements for Dental Health was established. The two women, each at their own homes, shared running the young company. All the necessary licensure, federal, state and local requirements were met and the business began to grow. At the end of the year, Anita had other employment obligations, with Blue Cross/Blue Shield and with her family, and the partnership was dissolved. Linda became sole owner of Replacements for Dental Health.
In 1985, the home office consisted of a card table, an extension phone, an appointment book, a checkbook, 3 x 5 cards, and various desktop items. Linda began calling on dental offices in the area to inquire about their temporary employment needs and contacting hygienists that might be interested in temporary employment. There weren't any other licensed employment agencies specializing in dentistry and this new concept needed to be explained.
RDH would find dental hygienists (that met certain criteria) seeking employment and send them to dental offices (that met specific criteria) searching for an employee. It sounds so easy when written in one sentence. Interviews were conducted at local restaurants, dental offices, and at Linda's dinning room table. All the required information about schools attended, jobs held, and salary requirements were collected.
The important information about job experiences and job expectations was discussed. Then the task of find the right person the right job became the goal. This needed to be a positive experience so that we would continue to have staff available for employment.
The business continued to grow both in size and reputation. We found that the offices where we provided staff were pleased with how simple the process of working with us was. One phone call with a request provided staff willing to care for their patients. The trust and reliability of working with us increased with each positive experience. The new concept of using an employment service to supply staff in emergency situations kept the office running smoothly, eliminated patient rescheduling, and kept production at normal levels. The employees working with us had the unique opportunity to work in a variety of settings and learn new ideas and techniques to apply in their own settings.
In 1988, the demands of the company began to be more than a home business could handle and the decision was made to find office space. We rented our first space at 3503 Rochester Road in Troy. Up to this time, Linda had felt that if the business was not a success, she could unplug the phone, box-up the papers and walk away. Now by signing the lease a true commitment made. It was a big step. This was also the year that RDH Health Services became incorporated.
The next milestone came in 1989 when Theresa Beyer was hired as the first full time employee. Her position was created as placement assistant. Now, not only was there a monthly rent payment but the business had to be profitable enough to support two salaries. The two women became and team and RDH Health Services had it's most profitable year, a 55% increase. Our system was working.
Another change came in 1989. We began our OSHA compliance instruction. All our employees were required to attend a program that outlined all the OSHA guidelines and how to implement the safety requirements in our client offices. Since so many of our employees worked additional days with non-client dentist, we had requests from area dentists asking if we could present the same training for their staff. Our continuing education program was born.
We started our continuing education program with an annual seminar and added a few workshops each year. We currently run between 40 and 50 workshops and seminars. This has developed into an important part of our business.
We have never run out of ideas of ways to improve our service and to offer a variety of services to our employees and clients. We look forward to the future and great things to accomplish.
Over the years, so many people have said, "I thought of doing what you're doing. I just didn't take the first step." The first step is always the hardest, steepest, and the most rewarding.
Our Mission
RDH Health Services is an employment agency and continuing education facilitator for the dental profession. We recruit motivated professionals for employment and provide our clients with temporary and permanent employees to run a dental practice.
We offer continuing education services to encourage career development. We believe that each person in the dental team is a value to the whole. We encourage this value through professionalism, education, cooperation, understanding and caring.
Our Company
At RDH Health Services, we strive to be the most reliable resource that dental offices have for information concerning staffing, human resources, continuing education, licensure, and OSHA compliance. We are committed to continually improving our service so that each experience that you have with one of our representatives is a positive one. We are proud of the reputation that we've earned and hope to continue to exceed your expectations. Our services include:
- Employment Opportunities for the entire dental team including temporary, permanent, and temp-to-hire situations
- Continuing Education Courses which include mandated training, technical skill improvement, professional development, personal development
- On-Site Training providing personalized instruction in the convenience of your own office
- Consulting Services to improve profitability and to assist in keeping a smooth workflow throughout the day
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